Trapeze
Verse Medical
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PRODUCTION
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Recovery Opportunity
Recovery Floor
Data & Coverage
Human Worklist
38
CONFIGURE
Agent Studio
REPORT
Analytics
Audit & Compliance
Signed in as Nathan Wilde
VP Revenue Cycle
OVERVIEW
Recovery Opportunity
Last updated 2 min ago
Export
Open Recovery Floor →
RECOVERABLE AR
$2.6M
of $4.2M gross
RECOVERED · MTD
$438K
+12.4% vs last month
AT RISK · 121D+
$1.05M
recovery under 15%
IN FLIGHT NOW
2,914
82% self-serve
NEEDS REVIEW
38
3 urgent · SLA <4h
PACE TO QUARTERLY TARGET · WEEK 10 OF 13
Are we going to hit $1.55M?
Recovered
Forecast
Target pace
TARGET $1.55M
NOW
W1
W3
W5
W7
W9
W11
W13
QTD RECOVERED
$1.31M
VS TARGET PACE
+$118K
PROGRESS
84%
DAYS LEFT
22
FORECAST
$1.68M
RECOVERABLE BY PATHWAY
Where the $2.6M comes from
Express pay
58%
$1.51M
Negotiated plan
31%
$0.81M
Assistance
11%
$0.29M
* write-off avoided or payer-covered claims
AGING DISTRIBUTION
AR by bucket, with recovery probability
Bar = $ outstanding · Line = recovery rate
$620K
71%
$780K
54%
$910K
38%
$840K
24%
$640K
14%
$410K
6%
0–30d
31–60d
61–90d
91–120d
121–180d
180d+
$1.05M
sits in 121d+ buckets — recovery under 15%. Prioritize before it ages further.
NEEDS YOUR ATTENTION
Approvals & alerts
3 disputes on hold
$2.1K · SLA breach in 3h
Review →
Policy v3.3 draft
Ready to test in Simulator
Test →
7 assistance apps submitted
In charity-care review · no action
Tracking
Autopay retry batch scheduled
486 accounts · runs 2:00 AM
Queued
RECOVERABLE SEGMENTS
Ranked by dollars per unit of effort
5 of 14
SEGMENT
ACCOUNTS
RECOVERABLE
EFFORT
CONFIDENCE
Balances $200–$800 · 60–90d aged
3,412
$412K
LOW
78%
Open →
Payer-remittance mismatches · $340+
1,180
$268K
MEDIUM
62%
Open →
Likely charity-eligible · sub-250% FPL
2,640
$147K*
LOW
71%
Open →
Autopay-declined · re-attempt
486
$94K
LOW
84%
Open →
Disputes on delivery signature
112
$41K
HIGH
34%
Open →
+ 9 more segments
$1.64M
= $2.60M
LIVE ACTIVITY
Resolved this hour
James Okafor
Paid $47.20 via express pay
+$47
2m ago
Betty Chang
Accepted $85/mo × 4 plan on autopay
+$340
8m ago
Rosa Delgado
Routed to charity care
+$612*
14m ago
Walter Reyes
Escalated after 2nd dispute
Hold
22m ago
Marcus Bell
Paid balance in full via portal
+$156
31m ago
View Recovery Floor →